Seven questions
There are no wrong answers. If you’re not sure, pick that one: it’s useful to know.
Your result
Your setup tells you when something goes wrong, which is exactly what you want. If you’d like a second pair of eyes on the part you rely on most, the starter review is below, but you may not need me yet, and that’s a good place to be.
Most of your setup speaks up when it should. Below are the spots that could go wrong without telling you, with what usually helps. Some of them you can sort out yourself.
A few parts of your setup could stop without anyone noticing. That’s very common, and it doesn’t mean anyone did a bad job. Here’s where to start, in plain English.
Question 1 · your shop
A simple check that visits your shop every few minutes and emails you when it stops answering means you hear first, not your customers. Website monitoring services do this, and several have a free plan.
Question 2 · automations
Automations often stop without a word when a login expires or a tool pauses for maintenance. A message to you when a job hasn’t finished on time turns a quiet gap into a clear heads-up.
Question 3 · your numbers
When two places hold the same numbers, they drift apart quietly, one missed update at a time. A regular check that compares them and tells you about a difference is often a small job.
Question 4 · your forms
Forms built quickly sometimes turn away names with apostrophes, accents or hyphens, and the customer simply leaves. Typing in a few names like O’Brien, Zoë or Smith-Jones takes minutes, and you’ll know straight away.
Question 5 · logins
If one person’s password changes or they move on, things can stop with nobody able to get back in. Logins the business owns, kept in a password manager, and a short note of where each system lives keep you in control.
Question 6 · quick builds
Tools built quickly often work well on the good days and stay quiet on the bad ones. A read-only look at the part you depend on most shows where it could stop without telling you, with nothing changed.
Question 7 · messages
A good message says what happened, what it affects and what to do next, in words a person can act on. When there’s no message at all, the first sign of trouble is usually a customer.
This is a quick self-check, not a review: it can only see your answers, not your systems.
Starter Reliability Review
£200 fixed
